Privacy
Policy

1. Information We Collect

L10nAi collects personal information that you voluntarily provide to us when you:

• Fill out our contact forms (name, email address, phone number, message content)
• Request a quote for our translation, localization, AI solutions, or content automation services
• Subscribe to our newsletter or marketing communications
• Interact with our website and services

We also collect non-personal information automatically, such as your IP address, browser type, device information, and how you interact with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our translation and localization services
• To respond to your inquiries, quotes, and customer support requests
• To send you service updates, marketing communications, and promotional offers (you may opt out at any time)
• To monitor and analyze usage trends to improve user experience
• To ensure the security and integrity of our website and services

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

• Service Providers: We use third-party services such as Web3Forms to process form submissions and email delivery. These providers have access to your information only to perform these tasks on our behalf.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.

All data transmitted through our forms is encrypted using SSL/TLS protocols. We regularly review our security practices to ensure your data remains safe.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Understand how you use our site
• Remember your preferences
• Improve site performance and functionality

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When your information is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw your consent at any time

To exercise any of these rights, please contact us at info@L10nAi.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: